3. Privacy Policy

Last updated: September 5, 2026

This Privacy Policy describes how Sarah’s Collection collects, uses, discloses and protects your personal information when you visit or make a purchase from sarahs-collection.com.
By using our website, you acknowledge the practices described in this Privacy Policy.

Information we collect

When you visit our website or place an order, we may collect information such as:

1. Your name

2. Email address

3. Phone number

4. Billing address

5. Shipping address

6. Order details

7. Payment confirmation details

8. Device and browser information

9. IP address

10. Website activity, such as pages viewed and products added to your cart

We only collect information that is reasonably necessary to operate our store, process orders, improve our website, communicate with you and provide customer service.

How we use your information

We may use your information to:

1. Process and fulfil your order

2. Send order confirmations and shipping updates

3. Respond to customer service requests

4. Manage returns, refunds and exchanges

5. Improve our website and shopping experience

6. Detect fraud or security issues

7. Send marketing emails where you have consented or where otherwise permitted by law

8. Comply with legal, accounting and tax obligations

Shopify

Our store is hosted on Shopify.
Shopify provides the ecommerce platform that allows us to sell our products and services to you.
Your information may be stored or processed through Shopify’s systems, databases and applications.

Payments

Payments are processed securely through trusted payment providers.
Sarah’s Collection does not store full credit card details.
Depending on the payment method you choose, your payment may be processed by providers such as credit card networks, Apple Pay, Google Pay, Shop Pay or other secure payment services available at checkout.

Sharing your information

We may share your information with trusted service providers where necessary to operate our business.
This may include:

1. Shopify

2. Payment processors

3. Shipping carriers

4. Suppliers and fulfilment partners

5. Customer support tools

6. Email marketing platforms, if you subscribe

7. Analytics and website performance tools

We only share information where reasonably necessary to provide our services, process orders, improve our store or comply with legal requirements.

Direct supplier fulfilment

Because some orders may be shipped directly from our fulfilment partners, including partners located outside Canada, we may need to share relevant order and shipping details with them.
This may include your name, shipping address, order details and contact details where required for delivery.

International processing

Some service providers and fulfilment partners may process or store personal information outside your province, territory or Canada.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

Marketing emails

If you subscribe to our email list, we may send you updates about new arrivals, offers, sale events and store news in accordance with applicable Canadian anti-spam laws.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:
info@sarahs-collection.com

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and support checkout functionality.
You can manage cookies through your browser settings and, where available, our cookie preference controls.
Some cookies are necessary for the website to work properly.

Data security

We take reasonable steps to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure.
We use trusted platforms and service providers to help keep your information safe.

Data retention

We keep your personal information only for as long as reasonably necessary to provide our services, manage orders, comply with legal obligations, resolve disputes and maintain business records.

Your privacy rights

Subject to applicable law, you may have the right to request access to or correction of your personal information, withdraw consent where consent is the legal basis for processing, or request deletion of certain personal information.
To make a privacy request, contact us at:
info@sarahs-collection.com

We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act where it applies, as well as any applicable provincial privacy laws.

Third-party links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Contact us

For privacy questions or requests, contact us at:

Sarah’s Collection
Email: info@sarahs-collection.com
Website: sarahs-collection.com