4. Terms & Conditions

Last updated: September 5, 2026

Welcome to Sarah’s Collection.
These Terms of Service apply to your use of sarahs-collection.com and any purchase made through our website.
By accessing our website or placing an order, you agree to these Terms of Service.

Online store terms

By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have permission from a parent or guardian to use this website.
You must not use our products or website for any illegal or unauthorized purpose.

Product information

We do our best to display product descriptions, colours, sizes, images and details as accurately as possible.
However, colours may appear slightly different depending on your screen settings, device and lighting.
All product descriptions and prices may be changed at any time without notice.

Pricing

Prices are displayed in Canadian dollars (CAD), unless stated otherwise on the website or at checkout, and may change from time to time.
We reserve the right to correct pricing errors, product information errors or availability errors.
If an order is affected by an obvious pricing or product error, we may contact you to correct the issue or cancel the order and issue a refund.

Orders

When you place an order, you agree that all information provided is accurate and complete.
After your order is placed, you will receive an order confirmation by email.
An order confirmation does not guarantee acceptance of the order if there is an issue with payment, stock, pricing, address details or suspected fraud.

Refusal or cancellation of orders

We reserve the right to refuse, cancel or limit any order where reasonably necessary.
This may include situations involving:

1. Incorrect customer information

2. Payment issues

3. Suspected fraud

4. Product availability issues

5. Pricing or listing errors

6. Unusual order activity

If we cancel an order after payment has been made, we will issue a refund to the original payment method.

Shipping

Shipping times are estimates only.
Please read our Shipping Policy for full details about processing times, delivery estimates and direct fulfilment.
Some orders may be shipped directly from fulfilment partners located outside Canada.

Returns and refunds

Returns and refunds are handled according to our Returns and Refund Policy.
Nothing in these Terms of Service limits any rights or remedies you may have under applicable federal, provincial or territorial consumer protection laws in Canada.

Payment

We accept secure payment methods available at checkout.
This may include credit cards, Apple Pay, Google Pay, Shop Pay and other available payment options.
By submitting payment information, you confirm that you are authorized to use the selected payment method.

Account information

You agree to provide current, complete and accurate account, billing and shipping information for all purchases.
You are responsible for keeping your account login details secure if you create an account on our website.

Website content

All content on this website, including text, images, graphics, logos, product descriptions and layout, belongs to Sarah’s Collection or its licensors and content providers.
You may not copy, reproduce, distribute or use our content without written permission, except where permitted by law.

Prohibited use

You must not use our website:

1. For unlawful purposes

2. To violate any laws or regulations

3. To infringe intellectual property rights

4. To transmit harmful code, viruses or malware

5. To collect personal information about others without authorization

6. To interfere with website security or performance

7. To submit false or misleading information

Third-party tools and links

Our website may include access to third-party tools or links.
We are not responsible for third-party websites, services, content or policies.
Your use of third-party websites is subject to the terms and policies of those third parties.

Limitation of liability

To the maximum extent permitted by applicable law, Sarah’s Collection is not liable for indirect, incidental, special or consequential loss arising from your use of our website or products.
This does not exclude any rights, warranties or remedies that cannot legally be excluded or limited.

Indemnity

To the extent permitted by law, you agree to indemnify and hold Sarah’s Collection harmless from any claim or demand arising from your breach of these Terms of Service or your violation of any law or third-party rights.

Changes to these terms

We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of our website after changes are posted means you accept the updated terms.

Contact us

For questions about these Terms of Service, contact us at:

Sarah’s Collection
Email: info@sarahs-collection.com
Website: sarahs-collection.com